Refund and Return Policy

At Shoresiren, your satisfaction is our priority.

If something isn’t quite right with your order, we’re here to help. You can return your item(s) within 30 days of delivery—no stress, no hassle. To be eligible, items must be unused, in their original packaging, and have all tags and labels attached.

Need to Cancel Your Order?

Changed your mind? No worries—if your order hasn’t been shipped yet, we’ll cancel it and issue a full refund, free of charge.
No hidden fees. No customs surprises. Just smooth, transparent service.

How to Return an Item

  1. Notify us
    Email us at support@shoresiren.com to register your return request.

  2. Fill out the return form
    We’ll send you a simple return form to include with your package.

  3. Send your item(s) to one of our return addresses:

Return addresses:

Shoresiren Returns Norway
Dronning Eufemias gate 16, 0191 Oslo
Norway
Email: returns@shoresiren.no
Phone: +47 468 29 315

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Shoresiren Returns Poland
ul. Marszałkowska 58, 00-545 Warszawa
POLAND
Email: returns@shoresiren.com
Phone: +48 512 347 869

📦 We recommend using a traceable shipping service, as Shoresiren cannot be responsible for returns lost in transit.

Refunds

Once your return is received and inspected, you’ll receive an email confirmation.
If approved, we’ll process your refund to your original payment method within 14 business days.

Damaged or Incorrect Items?

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery at support@shoresiren.com.
We’ll make it right—either with a replacement or a full refund, free of charge.

Questions?

We’re always happy to assist! Contact our support team at support@shoresiren.com and we’ll guide you through the return process.

If you have any questions or concerns about this Privacy Policy or our practices, we’re here to help.

Contact Us:

Company Name: F BUDOWNICTWO TELEKOMUNIKACYJNE

Email: support@shoresiren.com

NIP:7692236158

REGON:385860916

KRS number: 0000836143

Address:
KRZYSZTOFA KAMILA BACZYŃSKIEGO 27 M4, 41-203 SOSNOWIEC